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Rider Services

Please click on a link to view the pages of our Rider Services

Accessibility– American with Disabilities Act (ADA) Policy

Bus Service Information-Information about how to ride the bus, bicycles on the bus, Etiquette, Animals on the bus, Lost & Found, Bus Security, Passenger Code of Conduct and JTA Complaint Process

Dial-A-Ride– Reservation Based Paratransit Service for Jefferson County Residents who are qualified under the Americans with Disabilities Act (ADA).

Vanpool– Economic Alternative for long commutes for jobs, Ridesharing

Park & Rides– Jefferson Transit Park & Ride locations