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Employment Opportunities

June 21, 2018

Dear Applicant:

Thank you for your interest in the Transit Operator position. Enclosed is an application packet, which includes a complete job description and the application materials to be completed and returned. Recruitment is open until positions(s) are filled. First review date is July 5, 2018. Resumes, letters of reference, and proof of special training & qualifications may be included but will not be acceptable substituted for the required materials listed below. Incomplete applications will be rejected. The following is required to be considered a complete application:

  • Completed & signed Jefferson Transit Application
  • Completed Jefferson Supplemental Questionnaire

The first step in an evaluation of your qualifications. If qualified to advance in the recruitment/selection process,  you will be scheduled foe three tests taking approximately 3 1/2 hours to complete. If you are scheduled for this testing, you must obtain a current (printed within the last 30 days) Employment Record of your driving record, on the day you report for testing. To obtain an employment driving record, which is available from any Driver Licensing Office for a fee or online:

http://www.dol.wa.gov/driverslicense/requestyourrecord.html

Jefferson Transit is a great place to work with generous benefits packet. Starting wage is $21.17 per hour. If you would like to know about employment at Jefferson Transit, please feel free to contact me. We’re looking forward to reviewing you application!

Sincerely,
Deb Palmer

Human Resources
dpalmer@jeffersontranis.com
360-385-3020 ext #119

 

Cover Letter

Employee Application

Transit Operator Supplemental Questionnaire

Transit Operator Job Description


Please check back for new postings!

*When there are openings, you will see a link above with the job title and application due date. Please click link for job application packet, job description and requirements. Application packets are time stamped, no applications will be accepted past the due date listed above. Application packets can be picked up at our customer service desk located at 63 4 Corners Road, Port Townsend or printed here from the website.

Jefferson Transit is an equal opportunity employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veterans status, disability status, sexual orientation, or any other basis prohibited by federal, state, or local law. Please let Jefferson Transit know if you need accommodations in order to participate in the application process.

 


Careers in Transit

   GENERAL MANAGER

This is a professional position responsible for providing the overall leadership and direction to all Jefferson Transit services and resources. The General Manager serves as the principal advisor to the Jefferson Transit Authority (JTA) Board, comprised of three county commissioners and two elected officials from the City of Port Townsend. Under the direction of the Board, the General Manager establishes annual goals and objectives, short and long range plans, and policies and procedures to ensure the policy direction of the Board is carried out in an expeditious and cost-effective manner. The General Manager is to serve as the representative of JTA and shall strengthen relationships with other agencies, jurisdictions, state and federal regulatory agencies, local media, citizen interest groups, private businesses and the public. The General Manager provides leadership and direction to the employees of the JTA and serves as the top-level executive responsible and accountable for interpreting and carrying out the Board’s directives. This position is the liaison between the Board and all Jefferson Transit employees and is the sole employee answering directly to the Board.

   EXECUTIVE ASSISTANT / CLERK OF THE BOARD

Under the direction of the General Manager, this position provides confidential and administrative support and assistance to the General Manager and Authority Board. Performs Clerk of the Board duties. Manages record retention program and public record requests. Develops transit promotional materials and maintains marketing programs.

   I.T. SPECIALIST

The IT Specialist is a position that is focused on supporting the information technology initiatives at Jefferson Transit. The IT Specialist must have practical experience supporting a Windows network as well as experience supporting iOS devices. This position is the primary resource for efficiently resolving all technical issues related to installing, configuring, and maintaining the overall integrity and security of workstations, servers and transit management systems.

   FINANCE MANAGER

The Finance Manager is the individual primarily responsible for the administration and supervision of all finance functions. Managing the incoming and outgoing finances of the company is one of the crucial tasks and this cash flow management is done by a Finance Manager of the company. A Finance Manager looks into all aspects related to management of money in the company and oversees the financial department employees. The reports evaluated and developed by all the employees of these departments are produced by the Finance Manager to the executive managers and directors which they use in making important financial decisions. Performing the lead role of the finance manager for a public agency, the finance manger is held to the highest levels of professionalism, accountability and transparency before the public we serve.

   PAYROLL, BENEFITS & HR

This position is responsible for administering, under the supervision of the Finance Manager, the agency’s (including but not limited to) Payroll, Employee Benefits Administration and HR Administration. Required skills include working knowledge of the listed essential functions and the ability to work in an orderly and efficient approach to assigned responsibilities. Work is performed with some independent judgment with assistance and review, as appropriate, by the supervisor. High standards of professionalism and public presentation shall be expected at all times. Responsibilities also include payroll accounting functions, and all other duties as assigned. Every function within the agency is dependent, directly or indirectly, upon the human resource functions and as a result the HR Administrator has an integral role within Jefferson Transit to facilitate a high level of professionalism, coordination and reliability between all sections within Jefferson Transit.

   AP/AR

This position is responsible for administering, under supervision of the Finance Manager, the agency’s finance functions including but not limited to accounts payable, accounts receivable, and back-up payroll assistance. Required skills include working knowledge of the listed essential functions and the ability to work in an orderly and efficient approach to assigned responsibilities. Work is performed with some independent judgment with assistance and review, as appropriate, by the supervisor. High standards of professionalism and public presentation shall be expected at all times. Responsibilities also include cash handling, data entry, correspondence, filing and other duties as assigned.

   GRANTS & PROCUREMENT

This position encompasses grant administration, long range planning and procurement.  Responsibilities include defining long range plans that detail transit’s operational and capital funding needs, development of funding sources, writing applications for grant funds, invoicing and reporting on use of grant funds, creating procurement documentation and ensuring procurement requests and contracts are in compliance with state and federal law. Relies on Federal/State regulations and/or requirements & experience and judgment to plan and accomplish goals. Performs a variety of tasks; works under general supervision. A certain degree of creativity and latitude is expected.

   OPERATIONS MANAGER

The Operations Manager is the individual primarily responsible for the administration and supervision of all fixed route, Dial-A-Ride, and Dispatch functions. It is the job of the Operations Manager to ensure that all day-to-day transit services are on the street and functioning according to schedule in a safe and efficient manner. On-going responsibilities include: providing annual performance reviews of all operators and dispatchers, ensuring that adequate staff is employed and trained so as to maintain service levels within budgetary constraints, designing and maintaining systems as necessary to collect and distribute pertinent data such as employee records and ridership statistics.

   SERVICE & TRAINING SUPERVISOR

This position is responsible for developing and supervising training for all transit and paratransit coach operators and assisting with other training functions as assigned including direct supervision. Assignments will include but not limited to: supervision of operators as directed, customer relations, complaint processing, accident/incident investigation, management reports, designing and presenting needed training and other assigned tasks. In addition, the incumbent will provide support functions to other staff outside of their principal work group as directed by the Operations Manager.

   FIELD SUPERVISOR

Under the direction of the Service and Training Supervisor, this work involves a wide variety of responsibilities in the field, exceptions include disciplining staff and entering data into Origami reporting software. The person in this position will ensure company policies and procedures are followed, and assists the Service and Training Supervisor in day-to-day operational oversight of Jefferson Transit. Work involves training, evaluation, observation, troubleshooting, handling/resolving citizen complaints, assisting transit patrons, drivers and citizens. Contact with citizens may involve hostile, irate, intoxicated, disabled and/or mentally/emotionally disturbed individuals who may be found in or around transit coaches, shelters, information centers or other such amenities.

   TRANSIT OPERATOR

As directed by the Operations Manager, performs vehicle operations in fixed-route and Dial-a-Ride. Duties include, but are not limited to, safe operation of motor vehicles in all traffic and weather conditions, provide passenger assistance and excellent customer service, radio operations, colleting the appropriate fare, record keeping and adherence to all applicable laws. They’re also responsible for inspecting buses before the start of a shift. They must consistently display sound judgment which results in decisions that place the agency in the best possible light. The shift of a Transit Operator varies and reporting to work on time and fit for duty is a very important part of this position.

   MOBILITY COORDINATOR

The Mobility Coordinator is primarily responsible for planning, organizing, program development, and coordinating community outreach and public involvement activities of the Agency. Serve as a liaison between Jefferson Transit and the public in order to educate the public and facilitate solutions to their transportation needs by various means including Dial-a-Ride (DAR) eligibility assessment, DAR and Fixed Route trip training, public outreach, inter-service connectivity and transferring, vanpool formation and/or developing non-traditional solutions to meet specific needs; under the guidance of the General Manager. Supervise and evaluate the performance of team personnel; participates as a member of the Leadership Team. The incumbent will coordinate services and service availability between Jefferson Transit and other agencies, both public and private, to move passengers efficiently from point to point.

   DISPATCHER

Coordinates as directed by Transportation Supervisor all road operations in regards to service, driver assignments, accidents, vehicle breakdowns, and emergencies. Assures efficient utilization of personnel, facilities, paratransit, and transit vehicles. Coordinates with maintenance department for vehicle assignments. Assists drivers in their duties to provide smooth and effective public transportation service. Performs general telephone answering and occasional receptionist duties. Performs routine data collection and entry for management and paratransit dispatch systems. Establishes and maintains a positive public image and work environment by treating customers and fellow workers courteously and with respect at all times. Maintains radio contact with transit and paratransit fleet. Responsible for the proper assignment of drivers, vans and coaches on a daily basis. Establishes and coordinates paratransit service routes, schedules and manifests. Provides information to passengers and drivers regarding transit routes and schedules. Monitors on-time performance of coaches. Performs required recordkeeping, data collection and entry for Paratransit dispatch software system and other management systems. Monitors daily operations and related activities as assigned by Transportation Supervisor. Requires orderly and efficient handling of sporadic but often simultaneous activities of telephone answering, radio communications, driver information, paratransit route planning, and counter activities, such as making change, selling passes, responding to information requests and handling customer complaints.

   CUSTOMER SERVICE

Customer Service Clerk performs receptionist duties which include but not limited to answering the phones, explaining routes & timetables, drafting and typing reports and forms on a PC, greeting visitors, selling and issuing bus passes, tracking lost & found items and taking messages. Additional duties will include recordkeeping, data collection and entry for operations systems and other management systems. This position requires orderly and efficient handling of sporadic but often simultaneous activities of telephone answering and counter activities such as making change, selling passes, handling freight shipments and responding to information requests. The position is considered clerical in essence and in the nature of the duties assigned and performed. High standards of professionalism and public presentation shall be expected at all times.

   FLEET & FACILITIES MANAGER

The Fleet and Facilities Maintenance Manager is the individual primarily responsible for the administration and supervision of the maintenance section. The incumbent will administer and direct all maintenance activities at Jefferson Transit. It is the job of the maintenance and facilities administrator to ensure that all capital assets owned and/or used by Jefferson Transit are maintained not only in accordance with the manufacturer’s recommended maintenance schedule, but in such a manner as to maximize their life and usefulness to Jefferson Transit and to ensure safety to the general public and employees all the while ensuring that a quality product is delivered.

   MAINTENANCE CLERK

Under general supervision, prepares monthly maintenance reports/data entry using computerized maintenance system; organizes and controls vehicle parts rooms; monitors fuel usage and purchase; processes vehicle defect reports, maintains vehicle files and performs all clerical functions for the Maintenance Department.

   DIESEL MECHANIC

Under close supervision of the Fleet & Facilities Manager and/or his or her delegate, employees in this classification perform semi-skilled mechanical tasks in the troubleshooting and repair of diesel, gasoline and propane vehicles and equipment either in the field or at the maintenance facility. Routine inspections, minor repairs and repetitive servicing duties, as assigned, are done independently in accordance with standard methods.

   MAINTENANCE

Under general supervision, assists transit diesel mechanics with routine work on diesel, gas and propane vehicles as required. Washes bus exteriors in our bus wash facility, cleans bus interiors, fuels and checks fluid level of transit vehicles, cleans bus shelters and makes minor repairs, delivers replacement vehicles to operators en route, maintains shop spaces, facility grounds, bus stop locations and performs related tasks as required.