Jefferson Transit Dial-a-Ride Demand Response Paratransit for County Residents under the Americans with Disabilities Act (ADA)

Dial-A-Ride is a reservation-based paratransit service for Jefferson County residents under the Americans with Disabilities Act (ADA).  If you have a disability that prevents you from using JTA fixed route bus services and you are within 3/4 of a mile from our fixed route, Dial-A-Ride is another transportation option for you.  Dial-A-Ride is a “shared ride service”, You will be riding with other Dial-A-Ride clients, and you won’t always travel the most direct route to your destination.  You may have to wait a short time to be picked up.  When you make your trip reservations, you will receive a “30-minute pickup window”.  If you would like to have the Jefferson Transit Mobility Coordinator contact you regarding ADA/Dial-A-Ride services, please fill out the form below.

Dial-a-Ride Application

Dial-A-Ride Application Fill-in form

Dial-a-Ride Passenger Pointers

Dial-A-Ride Eligibility Determination Appeal Request Form